This is a short list of our most frequently asked questions. For more information about our products, or if you need support, please visit call our support center.
You can call us at +62 21 5596 1125 or send us an email at info@rongoindonesia.com. Our office is located at JL. Kapuk Kamal Raya No.40. Jakarta Distribution Centre Blok E/7 Jakarta Utara 14460, Indonesia. We are open from Monday – Friday 9 a.m. – 5:00 p.m. It is advised to make an appointment before visiting.
Our product is custom based on client's need. We can custom all the product to fit your size and requirement. Please call us to speak with our representative about customizing our products.
Product's lead time takes about 2-3 months.
Upon ordering customized product, we will need a 50% down payment of the product's price to secure your order. The rest of the payment will need to be paid upon delivery of the product.